VXI Receives 2015 CUSTOMER Magazine Product of the Year Award

3 minute read, posted on 01/08/2016, by Prateek Hastir

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Los Angeles, CA (12/27/14) — VXI Global Solutions, LLC announced today that TMC CUSTOMER Magazine, a global, integrated media company, has named VisionSuite™ as a 2015 CUSTOMER Product of the Year Award winner.

  • VisionSuite™ is a state-of the art Telephony Center Suite of products that include:
  • VisionLog (a QA voice/screen recording system)
  • VisionIVR (an interactive voice response system designed to automate telephone transactions)
  • VisionPDS (load-balancing intelligence for call transfers)
  • VisionCRM (an integrated customer relations management system)
  • VisionCTI (customer interaction center service platform)

For 9 years (2006-2015) VXI Global Solutions, LLC has won the TMC Product of the Year award for its continued development and its ongoing application to a wide variety of call center verticals and industries.

“At VXI Global Solutions, LLC we’re proud that VisionSuite™ continues to be a premiere product in the contact center industry, and being recognized for this award recognizes our commitment to its ongoing development and deployment for our customers,” said Dennis Yang, Vice President of IT and ITO at VXI.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor VXI Global Solutions, LLC with a 2015 Product of the Year Award,” said Rich Tehrani, CEO, TMC. The “VisionSuite™ solution has proven deserving of this elite status and I look forward to continued innovation from VXI Global Solutions, LLC in 2015 and beyond.”

The 17th Annual Product of the Year Award winners will be published in the January/February 2015 issue of CUSTOMER magazine.

About VXI Global Solutions, LLC
VXI Global Solutions is one of the fastest-growing, privately held (Minority Certified) business process and information technology outsourcers in the United States. We specialize in multi-channel, multilingual call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in Los Angeles, California, VXI employs 15,000 people around the world including locations in Asia and Latin America.

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit https://customer.tmcnet.com for more information.

About TMC
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony.

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