Why Customer Value Is the Ultimate Goal of Process Excellence
5 minutes read, posted on 06/09/2023, by VXI Marketing
Process excellence might not be a glamorous or buzzworthy topic, but when it comes to delivering value to your customers…
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Process excellence might not be a glamorous or buzzworthy topic, but when it comes to delivering value to your customers…
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Taking a dissatisfied customer and turning them into a satisfied one poses a host of different challenges that have existed…
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Burst capacity agents offer companies greater scheduling flexibility than traditional brick-and-mortar agents, allowing for rapid response to peaks and valleys…
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VXI is excited to announce we are officially certified as SOC 2 Type 2 compliant. This is a coveted and…
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Delivering a fast, effective, outcome-driven customer experience (CX), for the greatest possible margin, is the holy grail for organizations. But…
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In the era of customer obsession, the experience we deliver to customers is the new battlefield on which organizations are…
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