Resources

Resources

Consumers have a complicated relationship with television

Challenge:Consumers have a complicated relationship with television. They love viewing their favorite programming, but they also often have a hard time picking what’s best for their needs from the multitude of available options. Our client, the world’s largest telecommunications company and a provider of paid TV, offers a premium tier of subscription packages that would […]

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Jared Morrison Promoted to Chief Operating Officer of VXI Global Solutions

September 13, 2018 05:23 PM Pacific Daylight Time LOS ANGELES–(BUSINESS WIRE)–VXI Global Solutions, which manages customer experience and interrelated business outcomes, today announced that Executive Vice President Jared Morrison has been promoted to Chief Operating Officer (COO), effective immediately. Morrison joined VXI in early 2014 as Senior Vice President of Philippine Operations, where he led […]

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VXI Recognized as a Star Performer in Everest Group’s 2018 Contact Center Outsourcing PEAK Matrix Report

  LOS ANGELES-(BUSINESS WIRE) – VXI Global Solutions, LLC, a customer experience and business transformation solutions provider, was recently recognized by Everest Group as a Major Contender and Star Performer in the Contact Center Outsourcing (CCO) PEAK Matrix™ Assessment. In this report, Everest Group recognizes the key players in the Contact Center Outsourcing (CCO) space […]

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VXI Opens New Customer Experience Delivery Center in Clark Freeport, Angeles City

Thursday, 14 June 2018 (GMT+8) Manila, Philippines Manila, Philippines – VXI Global Solutions, LLC, a leader in customer experience management and business transformation solutions, recently opened a new service delivery center in Clark Freeport, Angeles City, in Central Luzon region of the Philippines. The new office, located in the Clark Freeport zone, expands the company’s […]

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VXI Recognized on IAOP 2018 Global Outsourcing 100 List

February 23, 2018 06:45 PM Pacific Standard Time   LOS ANGELES–(BUSINESS WIRE)–VXI Global Solutions, LLC (VXI) today announced that it has been recognized on The 2018 Global Outsourcing 100® list, by the International Association of Outsourcing Professionals (IAOP®). This list recognizes the world’s best outsourcing service providers and advisors, and is published every year, recognizing […]

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VXI’s Digital Transformation Arm, Symbio and DENSO to Establish an Innovation Center in Finland

November 27, 2017 Helsinki 9:00 AM (GMT+2)   VXI’s digital transformation arm, Symbio, will establish, together with DENSO, one of the leading automotive component manufacturers, a joint innovation center in Finland. The innovation center will be based in VXI’s premises in Espoo, Finland.   “The automotive industry is facing major disruption. Electric cars, self-driving vehicles […]

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VXI Launches New Customer Experience Center in Guatemala City

November 17, 2017 9:00 AM (GMT+8) Guatemala City, Guatemala – VXI Global Solutions, LLC. today officially opened a new delivery center in Guatemala City.  The new customer experience center is the company’s 42nd official site, and is centrally located in the area surrounding La Aurora International Airport, one of Central America’s largest, and busiest air […]

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VXI’s digital transformation arm Symbio to use artificial intelligence and robotics to develop an autonomous warehouse

November 15, 2017   VXI’s digital transformation arm, Symbio, and Konecranes have agreed on a partnership to develop an intelligent autonomous warehouse. The partnership brings together Konecrane’s expertise on automated warehouses and Symbio’s capabilities in software engineering. The collaboration will deliver an intelligent robotic warehouse able to learn and adapt to usage patterns and end […]

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VXI Engages Leaders at the 2017 Annual Leadership Summit

November 10, 2017 8:30 AM China Standard Time   Shanghai, China – VXI Global Solutions recently held its 2017 Annual Leadership Summit from Nov 07-09 in Shanghai, China. The location of this year’s summit was fitting considering that VXI was recognized as a Leading Service Provider in China just a few weeks ago at the […]

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