October 2020 Newsletter

Despite the Challenges

Posted on 10/07/2020, by VXI Marketing

VXI achieved significant growth despite the challenges brought about by the pandemic—and we thank you for everything that you do!

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Activities While Working-At-Home

Posted on 10/07/2020, by VXI Marketing

With a reflection of excellence, agility, teamwork, integrity, and inventiveness, VXI rose to the challenge of the pandemic and effectively transitioned 50% of our employees to work-at-home (WAH). But how do we keep ourselves engaged with our teammates?

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Why Diversity Matters

Posted on 10/07/2020, by VXI Marketing

VXI prides itself on diversity and inclusion in the workplace and we celebrate all races, ethnicities, genders, and people of all socio-economic levels. Here’s where VXI currently stands in the fight towards even greater diversity and inclusion.

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VXI Visions Podcast – First Episode Review

Posted on 10/07/2020, by VXI Marketing

Are you listening yet? “VXI Visions Podcast” is a 10-minute aural celebration of VXI, CX, and the latest BPO trends. The podcast assists businesses looking to outsource for the first time and offer advice to those who have engaged in outsourcing for years.

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Stay Ahead of the Pack

Posted on 10/07/2020, by VXI Marketing

VXI Guatemala is facing a challenging and competitive BPO market. So what makes VXI stand out? Country Director Jean-Pierre Wheelock discusses VXI’s advantages in an aggressive call-center world.

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Symbio Shines Through

Posted on 10/07/2020, by VXI Marketing

During the height of the COVID-19 pandemic in China, Symbio reported zero infection cases. Due to preparation, adherence, implementation, and awareness, the safety and wellbeing of employees were guaranteed, ensuring business continuity.

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