BPO and the call center industry is no stranger to Jesse W Benson as he has been actively involved in the profession for over 24 years. However, the pinnacle of his career started with VXI in Los Angeles 2008. He started with the primary responsibility of ensuring excellence on one of VXI’s premier accounts, and in that responsibility was successful at encouraging and developing employees to go above and beyond to exceed the goals of their clients and themselves personally. Now he is responsible for the success of multiple lines of businesses. He has a true admiration for people and consistently looks forward to helping others reach their truest potential at all work and life endeavors as much as possible. He believes that leadership is less of a choice and more of a destiny. He has often said, “We do not lead because we want to, but because we have to.
For we are not willing to accept where the train ends up unless it is us who have laid the tracks. The greatness of leadership is not for those who have potential or ambition for these are too popular and no longer in demand. It is the pursuit of excellence and the consistency of execution that are the rare finds of greatness that the world needs today!"