Retail & Ecommerce CX Solutions | Omnichannel CX

Why VXI?

Overview

CX Acceleration

Corporate Responsibility

VXI Receives Frost & Sullivan's 2026 North America Company of the Year for Excellence in Revenue Generating Solutions Leadership

News

VXI Takes Home Multiple Stevie® Awards in 2026 Stevie Awards for Sales & Customer Service

News

VXI Recognized by Newsweek Among America’s Greatest Workplaces for Culture, Belonging & Community

What We Do

Solutions

Industries

Banking & Financial Services

CE & Technology

Communication & Media

AI’s Value Beyond Cost Savings: Why It Matters Now for Growth

Resources

Improving Member Care, Empowering Communities, and Creating Shared Value with an Integrated Healthcare Delivery Organization

What We Think

The Revenue Operating System: Why CX, AI, & Sales Performance Can No Longer Operate Separately

Insights

Consumer Electronics Brands Are Leaving Revenue on the Table

Resources

5 Ways Financial Services Can Get Their Mojo Back with Digital Transformation

Careers Contact Us

In retail, experience sells — we help you deliver It at scale.

Get in Touch

Capabilities

Smarter solutions for memorable shopping journeys

Global CX delivery strategy

Customer support excellence

Order and returns management

Upselling and cross-selling

Omnichannel engagement

CX technology assessment and advisory

Intelligent systems integration

Automation and AI enablement

CX performance analytics and optimization

What Sets Us Apart

Why retail and ecommerce brands partner with VXI

Customer-centric solutions

Flexible, scalable operations

Ecommerce expertise

Data-driven I=insights

Get in Touch

Insights, Resources, & News

Let's keep the conversation going

Resources

Legendary Live Chat Support Boosts NPS by 148% for an Online Retailer

Insights

Aligning the Retail & Contact Center Customer Experience

Insights

Transforming the Digital Sales Experience

Insights

Powering the Customer Service Renaissance with AI.

Insights

How Retailers Can Leverage Sales Outsourcing to Navigate “Click-to-Cancel” Legislation

More insights & News

Get in touch

VXI Receives Frost & Sullivan's 2026 North America Company of the Year for Excellence in Revenue Generating Solutions Leadership

VXI Takes Home Multiple Stevie® Awards in 2026 Stevie Awards for Sales & Customer Service

VXI Recognized by Newsweek Among America’s Greatest Workplaces for Culture, Belonging & Community

AI’s Value Beyond Cost Savings: Why It Matters Now for Growth

Improving Member Care, Empowering Communities, and Creating Shared Value with an Integrated Healthcare Delivery Organization

The Revenue Operating System: Why CX, AI, & Sales Performance Can No Longer Operate Separately

Consumer Electronics Brands Are Leaving Revenue on the Table

5 Ways Financial Services Can Get Their Mojo Back with Digital Transformation

In retail, experience sells — we help you deliver It at scale.

Smarter solutions for memorable shopping journeys

Global CX delivery strategy

Customer support excellence

Order and returns management

Upselling and cross-selling

Omnichannel engagement

CX technology assessment and advisory

Intelligent systems integration

Automation and AI enablement

CX performance analytics and optimization

Why retail and ecommerce brands partner with VXI

Partner with VXI to elevate your retail game

Let's keep the conversation going

Legendary Live Chat Support Boosts NPS by 148% for an Online Retailer

Aligning the Retail & Contact Center Customer Experience

Transforming the Digital Sales Experience

Powering the Customer Service Renaissance with AI.

How Retailers Can Leverage Sales Outsourcing to Navigate “Click-to-Cancel” Legislation

Locations

Locations

CX Technology & AI

CX Technology & AI