Customer Care with Flair!

We deliver world-class CX and business services to the world’s leading brands. Yes, we exist to delight your customers.

Discover How

Rock the Customer Experience

Customer Support | Digital Transformation | Operational Excellence | Sales & Retention

250M

INTERACTIONS A YEAR

Every customer journey we optimize reflects our commitment to excellence.

34k

AMAZING ADVISORS

Across our 43 global call centers, we act as your #1 brand advocates and loyal champions.

20+

YEARS OF EXPERIENCE

Our long-term vision, operational excellence and disciplined mindset make us ideal partners.

Passion for People

Passion for (Your) Success

We design, create and deliver customer experiences (CX) that boost customer satisfaction, grow loyalty, increase your revenue and reduce churn.

We run some of the world’s best call centers and provide BPO services. We offer omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing.

See How we Work

“BPO in a Box” Product Suite & Digital Innovation at Scale

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Award-winning tools that enhance your advisor lifecycle.

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Discover

Custom CX solutions from Symbio, a VXI subsidiary

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Learn

Innovation powered by curiosityand empathy

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Care with Flair – Why Leading Brands Trust VXI

We Put You First. Executive Promise.

You always have access to our senior executives. Concierge excellence at scale.

We Deliver Results. Operational Excellence.

We won +20 client “best in class” awards in 2018-19; named “Best Contact Center and BPO Company ” VXI advisors report 87% ESAT.

We See the Future. Transformation Mindset.

We are your trusted partner for building a future-proof CX framework.

Your Trusted Partner

Here's what some of our happy customers are saying.

GLOBAL MEDIA & TECHNOLOGY COMPANY

VXI is eager to gain the respect of their clients. They work in concert with their clients to achieve expectations and constantly strive for better.

Vice President Digital Experience

VOIP PHONE SERVICE COMPANY

We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates.

Vice President, Customer Care

GLOBAL PAYMENTS COMPANY

Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust.

Vendor Partner Management Executive

Real people.

Real experiences.

Real emotion.

Your customer’s lives are busy, we’re here to make them easier.

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