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We provide world-class customer service for the world’s best-loved brands.

tell us how we can help

how we help

boost customer satisfaction

We help you connect with customers and exceed their expectations.

increase operational efficiency

We help businesses reduce cost without compromising quality.

reduce customer attrition

We turn your clients into advocates supporting your long term growth.

what we provide

Premium Talent

We recruit the most highly-qualified talent for your business.

Custom-Built Technology

We use tools and platforms to optimize
the customer experience.

Comprehensive BPO & IT Support

We offer wide-ranging business processes
and digital solutions.

Secure Work-From-Home Solutions

Tried and tested by our staff during the current pandemic, our sophisticated Work-From-Home Agents solution provides a safe, secure way of working that gives you great cost savings and even greater access to skilled talent worldwide.

Your Work-From-Home Agents will be using a digitally secure remote setup to work from their homes, all protected by enterprise-grade data security and data loss prevention protocols.

turnkey home office installation

productivity
monitoring

enterprise-grade IT Security Protocols

business continuity solutions

vxi by the numbers

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Languages
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Years of Continuous Success in
the Customer Care Industry
0
Locations
0 K+
Hardworking and Reliable Customer
Care Agents
0 M+
Interactions with Happy Customers
Every Year

NMSDC

Minority-owned,
certified company

2023_NMSDC Certification
CXM-logo-2022 (1)
ces-logo
VXI SASCS21 Grand Winner
cropped-ICT-Awards
GO100_Logo 2021
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VXI SASCS21 Grand Winner
2023_NMSDC Certification

What are your customers' expectations and how have they changed?

In this report, get an in-depth look at:

  • The factors influencing customers' expectations
  • Which emerging technologies are influencing the future of customer experience
  • Why brand trust is increasingly important and how companies can foster it

Exclusive Customer Care Technology

Talent Match Pro™

Increases hiring efficiency
via specialized chatbots.

Training Simulator™

Optimizes your team's performance
by recreating real-life scenarios.

Performance Pro 360™

Enables you to provide personalized coaching for your team.

learn more about our tools

what our clients say about vxi

We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates.
FORTUNE 30 TELECOMMUNICATIONS COMPANY
VXI works in concert with their clients to achieve expectations and constantly strive for better. Respect.
FORTUNE 30 MEDIA & TECHNOLOGY COMPANY
Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust.
WORLD'S NO.1 GLOBAL PAYMENTS COMPANY
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VXI Ratings

Start Making Your Customers Smile Today

With the talent and the tools to make every part of the process seamless, building an amazing customer-care team has never been easier.

tell us how we can help