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Customer Care with Flair!

We deliver world-class CX and business services to the world’s leading brands. We make your customers smile a million times a day.

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Rock the Customer Experience

Customer Support | CX | Digital Transformation

Operational Excellence | Sales & Retention

250M

INTERACTIONS A YEAR

Every customer journey that we optimize reflects our commitment to excellence.

35k

AMAZING ADVISORS

Across 42 global call centers, we act as your #1 brand advocates and loyal champions.

20+

YEARS OF EXPERIENCE

Our long-term vision, operational excellence and disciplined mindset make us ideal partners.

Passion for People

Passion for (Your) Success

We design, create and deliver customer experiences (CX) that boost customer satisfaction, grow loyalty, increase your revenue and reduce churn.

We run some of the world’s best contact centers and provide BPO services. We offer omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing.

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“BPO in a Box” Award-Winning Tools to Maximize Your Success

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Power up our award-winning training tools & boost your advisors' performance.

See Our Solutions

Discover

Develop custom CX solutions with Symbio, our innovation subsidiary.

Transform Your CX

Learn

Balance BPO innovation with curiosity, empathy and the human touch.

How We Do It

Care with Flair – Why Leading Brands Trust VXI

We Put You First

"The whole C-Suite helped me!" You always have access to our senior executives. We deliver concierge excellence at scale.

We Deliver Results

In 2018-2019, we won +20 client “best in class” awards. We became the 3-time winner of ICT's “Best Contact Center and BPO Company." VXI advisors reported 87% ESAT.

We Can See the Future

We're your trusted partner for building a future-proof CX framework. We solve your problems today while thinking constantly about your next decade.

Your Trusted Partner

Here's what some of our happy customers are saying.

FORTUNE 30 TELECOMMUNICATIONS COMPANY

We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates.

Vice President, Customer Care

FORTUNE 30 MEDIA & TECHNOLOGY COMPANY

VXI works in concert with their clients to achieve expectations and constantly strive for better. Respect.

Vice President, Digital Experience

WORLD'S #1 GLOBAL PAYMENTS COMPANY

Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust.

Vendor Partner, Management Executive

Real people.

Real experiences.

Real emotion.

Your customers' lives are busy, we’re here to make them easier.

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