We deliver world-class CX and business services to the world’s leading brands. We make your customers smile a million times a day.
Every customer journey that we optimize reflects our commitment to excellence.
Across 42 global call centers, we act as your #1 brand advocates and loyal champions.
Our long-term vision, operational excellence and disciplined mindset make us ideal partners.
We design, create and deliver customer experiences (CX) that boost customer satisfaction, grow loyalty, increase your revenue and reduce churn.
We run some of the world’s best contact centers and provide BPO services. We offer omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing.
Power up our award-winning training tools & boost your advisors' performance.
Develop custom CX solutions with Symbio, our innovation subsidiary.
Balance BPO innovation with curiosity, empathy and the human touch.
"The whole C-Suite helped me!" You always have access to our senior executives. We deliver concierge excellence at scale.
In 2018-2019, we won +20 client “best in class” awards. We became the 3-time winner of ICT's “Best Contact Center and BPO Company." VXI advisors reported 87% ESAT.
We're your trusted partner for building a future-proof CX framework. We solve your problems today while thinking constantly about your next decade.
Here's what some of our happy customers are saying.
We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates.
VXI works in concert with their clients to achieve expectations and constantly strive for better. Respect.
Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust.
Your customers' lives are busy, we’re here to make them easier.
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