We provide world-class customer service for the world’s best-loved brands.

how we help

boost customer satisfaction

We help you connect with customers and exceed their expectations.

increase operational efficiency

We help businesses reduce cost without compromising quality.

reduce customer attrition

We turn your clients into advocates supporting your long term growth.

what we provide

Premium Talent

We recruit the most highly-qualified talent for your business.

Custom-Built Technology

We use tools and platforms to optimize
the customer experience.

Comprehensive BPO & IT Support

We offer wide-ranging business processes
and digital solutions.

Secure Work-From-Home Solutions

Tried and tested by our staff during the current pandemic, our sophisticated Work-From-Home Agents solution provides a safe, secure way of working that gives you great cost savings and even greater access to skilled talent worldwide.

Your Work-From-Home Agents will be using a digitally secure remote setup to work from their homes, all protected by enterprise-grade data security and data loss prevention protocols.

turnkey home office installation

productivity
monitoring

enterprise-grade IT Security Protocols

business continuity solutions

vxi by the numbers

20

Languages

20+

Years of Continuous Success in
the Customer Care Industry

43

Locations

40K+

Hardworking and Reliable Customer
Care Agents

300M+

Interactions with Happy Customers
Every Year

NMSDC

Minority-owned,
certified company

VXI SASCS21 Grand Winner
cropped-ICT-Awards
GO100_Logo 2021
ces-logo
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VXI SASCS21 Grand Winner

What are your customers' expectations and how have they changed?

In this report, get an in-depth look at:

Exclusive Customer Care Technology

Talent Match Pro™

Increases hiring efficiency
via specialized chatbots.

Training Simulator™

Optimizes your team's performance
by recreating real-life scenarios.

Performance Pro 360™

Enables you to provide personalized coaching for your team.

what our clients say about vxi

VXI Ratings

Start Making Your Customers Smile Today

With the talent and the tools to make every part of the process seamless, building an amazing customer-care team has never been easier.