Sales & Retention
Inbound & Outbound Sales
Every customer is different - with their own unique needs and expectations. There’s no such thing as an average customer, therefore you can’t afford to be treating customers with a one-size fits all mentality. You need to be working with a partner that has the expertise to recognize the emotional and intellectual elements of your customers’ decisions and pivot to address their needs. Fueled by insights, and enabled by our tech tools, we increase customer success through up-selling and cross-selling for your brand.Sales is in our DNA. We consistently score as the top sales partner for our clients. VXI involves itself in all phases of sales, incorporating best practices and customer insights to give you the best possible information on how your customers are responding to you.
Seeking growth? Reach out to potential prospects and expand your customer base with VXI’s high quality lead generation services. Our expertise includes highly focused and targeted campaigns to bring to fore new business. We bring together highly trained lead generation professionals with proven methodologies to generate high-potential leads.
While we were founded as an in-language, in-culture tele-services firm specializing in customer care in Spanish and Asian languages, today we are a leader in in-language customer care with over 25 different language capabilities.
What sets VXI apart is our ability to support in-language projects with in-language QA, recruiting and training with bilingual operational support personnel who are all fluent in English.