We provide world-class customer service for the world’s best-loved brands.

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What are your customers' expectations and how have they changed?

VXI and Execs in the Know have teamed up in this year’s CX Leaders Trends and Insights Report to reveal the latest developments, multichannel preferences, and top challenges facing customer service professionals today.

In this report, you'll learn:

How customers perceive the quality of service and where improvements are being made
Why difficulty reaching a live person remains a top frustration
Which channels are influencing resolution rates the most
- What 41% of customers want more of in their journeys

Exclusive Customer Care Technology

what our clients say about vxi

We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates.

FORTUNE 30 TELECOMMUNICATIONS COMPANY

VXI works in concert with their clients to achieve expectations and constantly strive for better. Respect.

FORTUNE 30 MEDIA & TECHNOLOGY COMPANY

Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust.

WORLD'S NO.1 GLOBAL PAYMENTS COMPANY

Secure Work-From-Home Solutions

Tried and tested by our staff during the current pandemic, our sophisticated Work-From-Home Agents solution provides a safe, secure way of working that gives you great cost savings and even greater access to skilled talent worldwide.

Your Work-From-Home Agents will be using a digitally secure remote setup to work from their homes, all protected by enterprise-grade data security and data loss prevention protocols.