VXI Office Locations call center outsourcing call center services customer support business process outsourcing services customer service representative call centre bpo companies philippines Global Footprint
43 locations offering an optimal mix of onshore, nearshore and offshore delivery locations
Where You Need Us
Find "Customer Care with Flair" from Atlanta to Shanghai and from Stockholm to Quezon City. Mouse over any location for details.
Los Angeles, California VXI’s corporate headquarters and home to VXI’s top executives Located at the iconic LA Times building in Downtown LA Highly diversified workforce - home to people from more than 140 countries speaking 200+ languages 2nd most populous city in the US with a large talent pool Tucson, Arizona Has a metropolitan area population of just over 1M, and the city itself is home to more than 580,000 Large talent pool with an unemployment rate of 6.2% University of Arizona ranked as the 119th best national university in the US out of 2363 due to its emphasis on quality graduates Lubbock, Texas 11th largest city in the state with a population of more than 300,000 people Named one of the top 5 cities with both best traffic and work-life balance Large talent pool with nearly 6,000 college graduates every year With a 7-8% annual population growth, Lubbock has an economy that is strong and flexible Nicknamed “Hub City” for being the major economic, educational, and health-care hub of the region Austin, Texas Accessible to public transportation; 10-min drive to the Howard Station Commuter Rail and to the Kramer Station Commuter Rail. Located in close proximity to the Austin Bergstrom International Airport Situated near local shopping and restaurants; 3 mins. away from the Shops at Tech Ridge, 7 mins away from Techrdige Plaza; 5-10 mins away from other commercial establishments Atlanta, Georgia Atlanta's abundant and diverse labor pool keeps the talent pipeline well-primed with approximately 275,000 college students that are job-ready Ranked Atlanta #1 for the city with the lowest cost of doing business. – Facilities Magazine Atlanta is the #2 city for Millennials and currently houses 1.4M Millennials The quality of life and lower costs have contributed to metro Atlanta growing by more than 1.1M people since 2000 Canton, Ohio Ideal for recruiting- a city of 85,000 people with an unemployment rate of 5.7% Ease of commuting as 80% of residents travel less than 25 minutes to work 10-year projected job growth in Canton is 5% higher than US national growth (17% vs. 12%)- Sperling Youngstown, Ohio Youthful and educated labor with 10 university campuses within Youngstown Large talent pool with a high unemployment rate of 9% Has a city proper population of 67,000, making it the 9th largest city in Ohio Ranked 5th on the list of fastest- growing industrial areas by Forbes Magazine Guatemala City, Guatemala Shares the same time zone as the US but with competitive operational costs Strategically and geographically located in the Northern part of Central America; it is only 2 hours from the USA Rich labor pool with a workforce of 4.1 million, with 70% of the population below the age of 30 Ranked 98th in the 2019 World Economic Forum’s Global Competitiveness Index, being the third highest in Central America Other languages - French and Mayan dialects Kingston, Jamaica 3rd largest English-speaking market with a total labor force of 1.3M and an unemployment rate of 9.8% Deep affinity to US Culture - U.S. airlines fly non-stop; approximately 3 ½ hrs. from Northeast and 1.5 hrs. from Florida Committed to BPO Industry Growth – assistance from JAMPRO, Jamaica’s Trade and Investment Corporation, with no onerous labor laws or regulations Ranked 98th in the 2019 World Economic Forum’s Global Competitiveness Index, being the third highest in Central America Three national carrier with multiple fiber pathways to US, three data centers (Tier 3) and ability to operate 4/5 9s reliability Portmore, Jamaica Close proximity to a well-developed highway network and commercial district Access to a young, middle income, tertiary-educated, labor pool A diverse population of English-speaking workforce - over 700,000 residents Has a 157,000 square foot BPO space The facility is equipped with modern information and communications technologies Facility amenities include food, healthcare, gym, and parking facilities Stockholm, Sweden Stockholm is the capital and most populous urban area of Sweden with a population of about 973,000 Serves as the cultural, media, political, and economic center of Sweden The Stockholm region alone accounts for over a third of the country's GDP and is among the top 10 regions in Europe by GDP per capital Stockholm University has 52,000 students with a large number of graduates annually Kuopio, Finland Boasts a population of 119,000 making it the ninth-most populous city in Finland Known as a strong center of health, pharmacy, environment, food & nutrition and safety Regarded as the cultural center of Eastern Finland Helsinki, Finland Is the capital and most populous city of Finland with a population of 1.2M The country's most important center for politics, education, finance, culture, and research Ranked the world's most liveable city by British magazine Monocle Tampere, Finland Most populous inland city in the Nordic countries with a population of 236,000 and an unemployment rate of 14.8% Tampere–Pirkkala Airport is Finland's eighth-busiest airport, with over 230,000 passengers 2018 There are four institutions of higher education in the Tampere area totaling 40,000 students Oulu, Finland Most populous city in Northern Finland with a population of 204,000 Oulu is considered one of Europe's "living labs", where residents experiment with new technology on a community-wide scale Oulu International School is one of nine schools in Finland offering basic education in English Espoo, Finland Espoo is one of the most populated cities in Finland with over 292,000+ individuals Public transport in the city is readily available and well-served via a central network of buses and metro Aalto University, one of the country’s top universities for multi-disciplinary education, is located in Espoo with close to 17,500 students annually Espoo is home to several major technologies and research & development companies Xingtai, China Seated in the southern part of Hebei, Xingtai is the coal mining hub and home to 7.6M people Boasts the 7th largest economy in Hebei Recognized as a transport hub connecting the Eastern, Northern, and Central China Beijing, China Capital of the People’s Republic of China and one of the most populous cities in the world 2nd largest Chinese city by urban population after Shanghai and is the nation's political, cultural, and educational center Houses the largest number of Fortune Global 500 companies in the world Chengdu, China Ranked happiest City in China. -Oriented Outlook Magazine Less than 2% attrition rate Cost of living is 50% lower than other major cities in China Ranked 4th among Global Top 500 Companies; more than 150 have subsidiaries & branches in Chengdu Xi’an, China Boasts a low labor costs in west China Has a huge labor pool with the largest number of people with higher education in China Has large internet data exchange centers- one of the four IDC hubs in China planned by China Telecom Shanghai, China Headquarters of VXI in China- only foreign owned call center company with national licensed to operate anywhere in the PRC With a population of 24.2 million as of 2018, it is the most populous urban area in China Highest education quality in the World. Ranked #1 on all aspects based on 2010’s most comprehensive assessment of the world’s state schools Serves as a global center for finance, innovation, and transportation, and the Port of Shanghai is the world's busiest container port Hefei, China Established in August 2014, Hefei site serves as the support center for VXI East China’s Financial accounts, including Technical Support Hefei has been identified as one of the the world's fastest growing metropolitan economies Due to its fast development in recent years, transportation within and around the city is very convenient, especially for tourists Taipei, China Dynamic and growing population of 4 million people Second major city of business industries after Taipei with over 250k private companies and 20k factories in industrial parks Population is highly educated, with over 38% of the people received higher education Hong Kong, China One of the most densely populated places in the world with over 7.4M people of various nationalities Ranked 4th on the UN Human Development Index Ranked 3rd in the Global Financial Centre Index One of the most populous city in China The climate of the city is characterized as a humid subtropical climate Foshan, China Following Shenzhen and Guangzhou, Foshan is the third largest manufacturing base in the Pearl River Delta Current economic strength lies in private firms which contributes to 56.12% of the industrial output and firms from Hong Kong, Macau, and Taiwan, contributing to 63.44% in exports Foshan Hi-Tech Development Zone is within close proximity to the national highway G325, as well as, Guangzhou Baiyun International Airport Guangzhou, China Identified as a Beta World City; one of the highest ranking in terms of hierarchy of importance to global finance & trade. -Global City Index One of China’s most important center for International Trade Strategically located 2 hrs. away from Hong Kong train station Shenzhen, China Shenzhen's cityscape results from its vibrant economy made possible by rapid foreign investment The city is a leading global technology hub, dubbed by media as the next Silicon Valley Ranked 2nd on the list "Top 10 Cities to Visit in 2019" by Lonely Planet and boasts a population of 13M Quezon City Home to three of VXI’s sites: Panorama, Waltermart and Bridgetowne VXI’s Quezon City sites are located on Metro Manila’s major highway (EDSA) and are accessible via all public transportation 24x7 Offers greater recruitment coverage with access to a large skill pool from Metro Manila Makati City Serves as VXI’s regional headquarters in the Philippines Large recruitment pool and a premium business district for employment with a population of more than 1M Financial Center of the Philippines and it a preferred location for all western companies Clark Pampanga Known as the next hub for services companies due to its growing labor supply in the area Large talent pool with an estimated 60,000 expected to join the workforce within the next two years VXI’s site is conveniently located within the SM City Clark Mall Complex and within close proximity to the Clark International Airport Davao City Four of our sites are found here: SM Ecoland, Felcris Centrale, Robinsons Cybergate and Robinsons Cybergate Delta Known as the center of education in the entire region with 667 educational institutes Named 10th Asian City of the Future by Foreign Direct Investment Magazine VXI is the largest employer in Davao with an established and preferred employer brand Pasay City Home to VXI Mall of Asia site and within close proximity to excellent public transportation system and retail spaces in the area Capital city and home to extensive commerce; seats the executive and judicial branches of the government Major center for an extensive variety of sectors including tourism, media and the arts; attracts daily average foot traffic of approximately 200,000 people Real people. 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