Global Footprint

43 locations offering an optimal mix of onshore, nearshore and offshore delivery locations

Where You Need Us

Find "Customer Care with Flair" from Atlanta to Shanghai and from Stockholm to Quezon City. Mouse over any location for details.

Los Angeles, CA

Employees: 500-1,000
  • VXI’s corporate headquarters and home to VXI’s top executives.
  • Located at the iconic LA Times building in Downtown LA.
  • Highly diversified workforce- home to people from more than 140 countries speaking 200+ languages.
  • 2nd most populous city in the US with a large talent pool.

Tucson, AZ

Employees: 500-1,000
  • Has a metropolitan area population of just over 1M, and the city itself is home to more than 580,000.
  • Large talent pool with an unemployment rate of 6.2%.
  • University of Arizona ranked as the 119th best national university in the US out of 2363 due to its emphasis on quality graduates.

Lubbock, TX

Employees: 500-1,000
  • Lubbock is the 11th largest city in the state with a population of more than 300,000 people.
  • Named one of the top 5 cities with both best traffic and work-life balance.
  • Large talent pool with nearly 6,000 college graduates every year.
  • With a 7-8% annual population growth, Lubbock has an economy that is strong and flexible.
  • Nicknamed “Hub City” for being the major economic, educational, and health-care hub of the region.
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Dallas, TX

Employees: 0-500
  • 2nd largest GDP in the US, valued at $1.77 trillion annually.
  • Ranked #1 in CNBC's annual Top States for Business ranking.
  • Was named by Forbes as the best city for jobs.
  • Considered an epicenter of domestic and international investment activity.

Atlanta, GA

Employees: 500-1000
  • Atlanta's abundant and diverse labor pool keeps the talent pipeline well-primed with approximately 275,000 college students that are job-ready.
  • Ranked Atlanta #1 for the city with the lowest cost of doing business. – Facilities Magazine
  • Atlanta is the #2 city for Millennials and currently houses 1.4M Millennials.
  • The quality of life and lower costs have contributed to metro Atlanta growing by more than 1.1M people since 2000.

Canton, OH

Employees: 1,000-2,500
  • Ideal for recruiting- a city of 85,000 people with an unemployment rate of 5.7%.
  • Ease of commuting as 80% of residents travel less than 25 minutes to work.
  • 10-year projected job growth in Canton is 5% higher than US national growth (17% vs. 12%)- Sperling.
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Youngstown, OH

Employees: 1,000-2,500
  • Youthful and educated labor with 10 university campuses within Youngstown.
  • Large talent pool with a high unemployment rate of 9%.
  • Has a city proper population of 67,000, making it the 9th largest city in Ohio.
  • Ranked 5th on the list of fastest- growing industrial areas by Forbes Magazine.

Guatemala City, Guatemala

Employees: 500-1,000
  • Shares the same time zone as the US but with competitive operational costs.
  • Strategically and geographically located in the Northern part of Central America; it is only 2 hours from the USA.
  • Rich labor pool with a workforce of 4.1 million, with 70% of the population below the age of 30.
  • Ranked 98th in the 2019 World Economic Forum’s Global Competitiveness Index, being the third highest in Central America.
  • Other languages- French and Mayan dialects
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Kingston, Jamaica

Employees: 1,000-2,500
  • 3rd largest English-speaking market with a total labor force of 1.3M and an unemployment rate of 9.8%.
  • Existing agent pool is 22,000 and can sustain 5x - 10x growth capacity.
  • Deep affinity to US Culture - U.S. airlines fly non-stop; approximately 3 ½ hrs. from Northeast and 1.5 hrs. from Florida.
  • Committed to BPO Industry Growth – assistance from JAMPRO, Jamaica’s Trade and Investment Corporation, with no onerous labor laws or regulations.
  • Three national carrier with multiple fiber pathways to US, three data centers (Tier 3) and ability to operate 4/5 9s reliability.
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Stockholm, Sweden

  • Stockholm is the capital and most populous urban area of Sweden with a population of about 973,000.
  • Serves as the cultural, media, political, and economic center of Sweden.
  • The Stockholm region alone accounts for over a third of the country's GDP and is among the top 10 regions in Europe by GDP per capita.
  • Stockholm University has 52,000 students with a large number of graduates annually.
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Kuopio, Finland

  • Boasts a population of 119,000 making it the ninth-most populous city in Finland.
  • known as a strong center of health, pharmacy, environment, food & nutrition and safety.
  • Regarded as the cultural center of Eastern Finland
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Helsinki, Finland

  • Is the capital and most populous city of Finland with a population of 1.2M.
  • The country's most important center for politics, education, finance, culture, and research.
  • Ranked the world's most liveable city by British magazine Monocle.
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Tampere, Finland

  • Most populous inland city in the Nordic countries with a population of 236,000 and an unemployment rate of 14.8%.
  • Tampere–Pirkkala Airport is Finland's eighth-busiest airport, with over 230,000 passengers 2018.
  • There are four institutions of higher education in the Tampere area totaling 40,000 students.
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Oulu, Finland

  • Most populous city in Northern Finland with a population of 204,000.
  • Oulu is considered one of Europe's "living labs", where residents experiment with new technology on a community-wide scale.
  • Oulu International School is one of nine schools in Finland offering basic education in English.
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Zhejiang

  • Known as the 'the backbone of China' due to being a major driving force in the Chinese economy.
  • Regarded as one of China's wealthiest provinces, ranking fourth in GDP nationally and fifth by GDP per capita.
  • Considered a World City with a "Beta+" classification -Globalization and World Cities Research Network.

Xingtai, Hebei (2)

Employees: 1,000-2,500
  • Seated in the southern part of Hebei, Xingtai is the coal mining hub and home to 7.6M people.
  • Boasts the 7th largest economy in Hebei.
  • Recognized as a transport hub connecting the Eastern, Northern, and Central China.

Beijing (2)

Employees: 500-1,000
  • Capital of the People’s Republic of China and one of the most populous cities in the world.
  • 2nd largest Chinese city by urban population after Shanghai and is the nation's political, cultural, and educational center.
  • Houses the largest number of Fortune Global 500 companies in the world.

Chengdu (2)

Employees: 1,000-2,500
  • Ranked happiest City in China. -Oriented Outlook Magazine.
  • Less than 2% attrition rate.
  • Cost of living is 50% lower than other major cities in China.
  • Ranked 4th among Global Top 500 Companies; more than 150 have subsidiaries & branches in Chengdu.

Xi’an

Employees: 500-1,000
  • Boasts a low labor costs in west China
  • Has a huge labor pool with the largest number of people with higher education in China.
  • Has large internet data exchange centers- one of the four IDC hubs in China planned by China Telecom.

Sichuan

  • 4th most populous city with a population of 81M.
  • Airports are 144-hour transit visa-free airports for foreigners from many countries.
  • There are more than 136 high-tech enterprises in the Mianyang Hi-Tech Industrial Development Zone and they accounted for more than 90% of the total industrial output.

Shanghai (6)

Employees: 1,000-2,500
  • Headquarters of VXI in China- only foreign owned call center company with national licensed to operate anywhere in the PRC.
  • With a population of 24.2 million as of 2018, it is the most populous urban area in China.
  • Highest education quality in the World. Ranked #1 on all aspects based on 2010’s most comprehensive assessment of the world’s state schools.
  • Serves as a global center for finance, innovation, and transportation, and the Port of Shanghai is the world's busiest container port.

Hefei, Anhui

Employees: 2,500-5,000
  • Established in August 2014, Hefei site serves as the support center for VXI East China’s Financial accounts, including Technical Support
  • Hefei has been identified as one of the the world's fastest growing metropolitan economies
  • Due to its fast development in recent years, transportation within and around the city is very convenient, especially for tourists.

New Taipei City

  • Dynamic and growing population of 4 million people.
  • Second major city of business industries after Taipei with over 250k private companies and 20k factories in industrial parks.
  • Population is highly educated, with over 38% of the people received higher education.

Hong Kong

  • One of the most densely populated places in the world with over 7.4M people of various nationalities.
  • Ranked 4th on the UN Human Development Index.
  • Ranked 3rd in the Global Financial Centre Index
  • The most populous city in Taiwan.
  • Banqiao District is its municipal seat and biggest commercial area.
  • The climate of the city is characterized as a humid subtropical climate.

Foshan

Employees: 1,000-2,500
  • Following Shenzhen and 
    Guangzhou, Foshan is the third largest manufacturing base in the Pearl River Delta.
  • Current economic strength lies in private firms which contributes to 56.12% of the industrial output and firms from Hong Kong, Macau, and Taiwan, contributing to 63.44% in exports
  • Foshan Hi-Tech Development Zone is within close proximity to the national highway G325, as well as, Guangzhou Baiyun International Airport.

Guangzhou (3)

Employees: 500-1,000
  • Identified as a Beta World City; one of the highest ranking in terms of hierarchy of importance to global finance & trade. -Global City Index
  • One of China’s most important center for International Trade.
  • Strategically located 2 hrs. away from Hong Kong train station.

Shenzhen

  • Shenzhen's cityscape results from its vibrant economy made possible by rapid foreign investment.
  • The city is a leading global technology hub, dubbed by media as the next Silicon Valley.
  • Ranked 2nd on the list "Top 10 Cities to Visit in 2019" by Lonely Planet and boasts a population of 13M.

Hefei, Anhui

Employees: 2,500-5,000
  • Established in August 2014, VXI’s Hefei site serves as the support center for VXI’s East China’s Financial accounts, including Technical Support.
  • Identified as one of the world's fastest growing metropolitan economies.
  • Boasts convenient transportation systems due to its fast development in recent years.

Quezon City

Employees: 2,500-5,000
  • Home to three of VXI’s sites: Panorama, Waltermart and Bridgetowne.
  • VXI’s Quezon City sites are located on Metro Manila’s major highway (EDSA) and are accessible via all public transportation 24x7.
  • Offers greater recruitment coverage with access to a large skill pool from Metro Manila.
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Makati City

Employees: 2,500-5,000
  • Serves as VXI’s regional headquarters in the Philippines.
  • Large recruitment pool and a premium business district for employment with a population of more than 1M.
  • Financial Center of the Philippines and it a preferred location for all western companies.
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Clark Pampanga

Employees: 1,000-2,500
  • Known as the next hub for services companies due to its growing labor supply in the area.
  • Large talent pool with an estimated 60,000 expected to join the workforce within the next two years.
  • VXI’s site is conveniently located within the SM City Clark Mall Complex and within close proximity to the Clark International Airport
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Davao City

Employees: 2,500-5,000
  • Four of our sites are found here: SM Ecoland, Felcris Centrale, Robinsons Cybergate and Robinsons Cybergate Delta.
  • Known as the center of education in the entire region with 667 educational institutes.
  • Named 10th Asian City of the Future by Foreign Direct Investment Magazine
  • VXI is the largest employer in Davao with an established and preferred employer brand.
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