Automotive

Drive The Future of Customer Experience

The empowered and connected consumer is now in the driver’s seat. We can help you deliver the kind of experience today’s vehicle owners expect.

Proven Success

  • Automotive joint innovation center
  • Pre-certified infotainment solutions for Apple CarPlay, Android Auto, Baidu CarLife and Smart Device Link
  • More than 1 million vehicle owners enjoy Symbio Connected Car

Our Customer Experience Solutions for Automotive Companies

 

  • Customer care and support
  • Inbound and outbound sales support
  • Customer journey mapping
  • Self-service web platform
  • Mobile applications
  • Symbio Smart Auto
  • Symbio Connected Car

Industry Challenges and VXI's Solutions

  1. Deliver a customized vehicle-owner experience with your infotainment solution from Symbio.

  2. Provide the infotainment capabilities today's consumer wants: tuner functions for radio systems, media player functionality, sound effects, rear-view-camera support, vehicle control functions, Bluetooth connectivity, hands-free phone management and optional navigation.

  3. Rely on the industry leaders in vehicle innovation and software engineering for infotainment, mobility, connectivity, telematics and advanced driver-assistance systems.

Have you thought about how customer service aligns to customer success?
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