VXI builds and scales your contact center to improve engagement while reducing costs. We make your business responsive and your agents productive using platforms like Talent Match Pro™, Training Simulator™, Performance Pro 360™, VisionLog™ & VisionQA™
We can launch and scale customer
experience programs quickly and
cost effectively by helping agents
learn faster via our training tools.
We train, coach, and incentivize agents
to achieve peak performance and
reduce resolution times without
sacrificing interaction quality.
We identify areas where process
improvements and automation can
deliver maximum operational benefits.
With the talent and the tools to make every part of the process seamless, building an amazing customer-care team has never been easier.