- 7 minutes read,
- posted on
- by Amanda Pollitt
Almost all brands use online and social channels for marketing. Many use social media for providing customer care. But only…
Almost all brands use online and social channels for marketing. Many use social media for providing customer care. But only…
Build a Business Case for Making More Sales Through Social Media From the typical two to three triage questions at…
As we highlighted in part 1 and part 2 of our blog series, being present and responsive is no longer…
(PART2) Part one of our “Social Media as a Customer Service Differentiator” blog series explored how a lack of cross-functional…
Social media has been around for almost two decades, with 75% of the world’s population (ages 13+) now actively engaged…