Industry Insights Archive | VXI

Featured Content

by VXI Marketing

at 08/15/2024

by VXI Marketing

at 06/25/2024

by VXI Marketing

at 02/15/2024

The Road to Purpose-Driven Outsourcing

A deep-dive look into the current state of onshore investments, and how purpose-driven outsourcing propels businesses forward.

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Reset & Reaccelerate: Tech’s Guide to Sustainable CX Growth

This eBook is designed to equip tech companies with the 9 strategies and insights needed to ensure CX efficiency while navigating the evolving contact center landscape of 2024.

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Building Your Channel Strategy Framework

A quick start guide to understanding channel choice, guided design, and how to make your customers’ multichannel journeys seamless and hyper-efficient.

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Solving the CX Puzzle with Design Thinking

A comprehensive guide for rethinking, reimagining, and reengineering customer engagement solutions.

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Creating Legendary Social Media Customer Experiences

Unlock the secrets of legendary social care! Dive into our eBook to discover a proven framework for blending strategy, design-thinking, talent, and technology to do social the right way and increase the ROI of your CX program.

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9 CX Habits for Mid-Sized Companies

This eBook provides 9 discrete measures that mid-market companies can take during the 2024 economic lull to ensure long-term, sustainable growth.

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