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Predictive analytics, powered by artificial intelligence (AI) and machine learning, has been applied across several industries for various solutions where…
Predictive analytics, powered by artificial intelligence (AI) and machine learning, has been applied across several industries for various solutions where…
Since our foundation, VXI has always focused on impact and purpose. As a minority-owned business, we believe that purpose-driven outsourcing…
Health insurance companies know that the social determinants of health (SDOH) play a very large role in determining the health…
Mobile health monitoring apps have become increasingly popular in recent years. Most of them can be integrated into healthcare provider…
Charlotte, NC (June 3, 2024) VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO)…
With GenAI transforming every contact center, the live agents that remain require a different set of skills. Only brand enthusiasts…
U.S. consumers are 65% more likely to click an ad with a customer review, and another 66% say they’re “often”…
I recently had the privilege of speaking at the Customer Response Summit, hosted by Execs in the Know (EITK), in…
As healthcare continues to evolve, not only is the demand to stay ahead of the technology curve of critical importance,…
It’s no secret that the emergence of financial technology (FinTech) providers has reshaped customer expectations and challenged traditional retail banks…