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Love it or hate it, artificial intelligence (AI) is having a major moment right now, and emerging technologies like Generative…
Love it or hate it, artificial intelligence (AI) is having a major moment right now, and emerging technologies like Generative…
An Interview with Ahmed Bahgat, VXI’s VP Operations, Egypt, Middle East & Africa With a skilled, multilingual workforce, modern…
Do you know what customers hate the most? Having to take a number, or worse being treated like a number…
Process excellence might not be a glamorous or buzzworthy topic, but when it comes to delivering value to your customers…
It’s been over 20 years since the term “omnichannel” was first coined, and despite becoming the buzzword of the century,…
VXI is excited to welcome Mark Wilson, Chime Solution’s CEO, and founder, as VXI’s newly appointed Chief Impact Officer. Mark…
We are happy to announce, as of March 10th, VXI Global Solutions has finalized an asset purchase agreement with Chime…
In today’s competitive gaming industry, players expect every aspect of a game to be fun, immersive, and frustration-free. From game…
VXI Global Solutions, a leader in customer experience management and business transformation services is continuing its global growth trajectory with…
Creating “Moments that Matter” on Social Media All too often, brands position social media customer service as the exclusive responsibility…