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The term “customer obsession” sounds unhealthy when you first hear it. The word “obsession” according to the Britannica Dictionary refers…
The term “customer obsession” sounds unhealthy when you first hear it. The word “obsession” according to the Britannica Dictionary refers…
Manila, Philippines (July 5, 2022) – VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses…
Creating a buyer persona may be the best way to get to know your customer on a deeper level. Have…
Los Angeles (June 15, 2022) – VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses…
Los Angeles, CA – May 25, 2022, VXI Global Solutions (“VXI”), a leading provider of Business Process Outsourcing (“BPO”) services…
Some time in our lives, we all found ourselves waiting in queue for customer service, may it be for cellphone,…
Los Angeles, CA – VXI Global Solutions, a leader in global customer care and CX solutions, celebrates the 2022 International…
Customer Experience AI in business process outsourcing services has evolved in leaps and bound ever since its conception. With the…
People’s activities have shifted online from communicating and socializing to shopping. The Internet has changed business forever as Social Commerce…
Customer self-service is the way of the future, but it has not always been so. Having to talk to a…