Reduce Costs by Accelerating Resolutions

VXI builds and scales your contact center to improve engagement while reducing costs. We make your business responsive and your agents productive using platforms like Talent Match Pro™, Training Simulator™, Performance Pro 360™, VisionLog™ & VisionQA™

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Accelerate Productivity

We can launch and scale customer 

experience programs quickly and 

cost effectively by helping agents 

learn faster via our training tools.

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Optimize Performance

We train, coach, and incentivize agents

 to achieve peak performance and

 reduce resolution times without 

sacrificing interaction quality.

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Automate Processes

We identify areas where process 

improvements and automation can 

deliver maximum operational benefits.

Start Making Your Customers Smile Today

With the talent and the tools to make every part of the process seamless, building an amazing customer-care team has never been easier.