Data privacy is everyone’s responsibility. If your customers don’t trust you with their information, it puts your business at a severe disadvantage. That’s why compliance and protection are just as important to us as they are to you and your customers.
Deliver a safe customer experience that establishes trust
Maintain compliance with the relevant regulations for your industry
Prevent and detect fraud early to minimize losses
To protect your sensitive business and customer information, we have a robust, best practices-based privacy and security program that includes data security technology, policies, education, physical security measures, and third-party certifications such as SOC II Type I.
Compliance, security and governance are pillars of our operational model. Our dedicated Audit and Compliance team conducts internal audits and engages accredited third parties for annual audits to make sure our operations remain in compliance with regulations such as the Payment Card Industry Data Security Standard (PCI DSS) and others.
Fraud is a major problem for businesses across nearly every industry. To prevent and detect fraud as early as possible, we have a robust fraud prevention program, including a Global Ethics committee, global ethics hotline, fraud awareness campaigns, quality assurance (QA) and revenue assurance and fraud management (RAFM) audits, internal and client escalations, and a fraud investigation, fact finding, and action process.
