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What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer…
What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer…
Nothing quite defines the future of customer service than customer experience agility. Agility, in terms of physiology, is defined as…
Any business in the world knows that the greatest service-providing companies are the ones that render the best customer experience….
In today’s world, employee wellness is a top priority. Let’s be honest: everyday life can sometimes be a hassle—a day’s…
In the 20th century, global modernization and development would never have happened without telecommunications. Man’s wish to communicate over great…
During the Business Process Outsourcing (BPO) boom at the onset of the 21st century, geographic options for outsourcing have also…
As the world recuperates from the after-effects of COVID-19, operations and businesses are finding ways to stretch themselves towards recovery….
In a COVID era, customer service should not just be good; it must be excellent, and BPO services are more…
VXI Global Solutions, a leader in customer experience (CX) management, revealed new job opportunities in Youngstown and Canton in Ohio,…
2020 will always be remembered as a very extraordinary and unusual year, as a pandemic suddenly swept through China at…