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- by Lauren Kindzierski
LG Electronics and VXI have once again proven their leadership in digital sales and customer experience (CX) by winning two…
LG Electronics and VXI have once again proven their leadership in digital sales and customer experience (CX) by winning two…
The insurance industry suffers from a big problem that has always been very difficult to overcome. Typically, there are only…
We experience the gig economy all around us today. Many of us work within the gig economy. McKinsey data has…
One of the most important factors in the quality of customer experience is the quality of care received from the…
Impact sourcing has long been associated with community upliftment and good intentions under the guise of corporate social responsibility. Beyond…
Retail and ecommerce have been completely transformed in recent years. Who can forget when all non-essential retail stores were told…
Outsourcing sales functions can be a game-changer for businesses looking to scale revenue, streamline operations, or expand into new markets….
On October 16, 2024, the Federal Trade Commission’s (FTC) announced its final “click-to-cancel” rule that requires businesses to make it…
Today’s customers expect instant responses and personalized experiences. For businesses, meeting these expectations can mean the difference between a lead…
How do you create more resilience and growth in your business — at the same time? This is a question…