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Mobilize your contact center to boost member data security and ensure positive customer experiences during digital transformation. Practically all banking…
Mobilize your contact center to boost member data security and ensure positive customer experiences during digital transformation. Practically all banking…
In part one of this blog, we’ll discuss the unique customer makeup of gamers: who they are, how they think,…
An interview with Subir Chakravarty, SVP & Country Manager, VXI Global Solutions In August 2023, VXI inaugurated a new delivery
Strengthen your supply chain with an MBE and purpose-driven outsourcing Underpinning every meaningful corporate diversity program is a belief that…
After years of omnichannel trial and error, we now know that not every channel is suited to every customer or…
In the post-pandemic era, technology is woven into the fabric of every organization and, in turn, every customer interaction. Many…
Balancing Consumer Channel Preferences, Effectiveness, and Availability Long gone are the days when consumers had no other choice but to…
Three-quarters of the world’s population uses social media in some form or fashion, including digital natives, Baby Boomers, even last…
An Interview with Aaron Isaacs, VXI’s Director of Information Security Digital acceleration is propelling us into a future marked by…
Diversity, equity, and inclusion (DEI) has become ingrained into the very fabric of our social consciousness – but that doesn’t…