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VXI Global Solutions, a leading business process outsourcer (BPO) and customer experience (CX) provider, has been recognized by Everest Group…
VXI Global Solutions, a leading business process outsourcer (BPO) and customer experience (CX) provider, has been recognized by Everest Group…
Three-quarters of the world’s population uses social media in some form or fashion, including digital natives, Baby Boomers, even last…
Taking a dissatisfied customer and turning them into a satisfied one poses a host of different challenges that have existed…
Burst capacity agents offer companies greater scheduling flexibility than traditional brick-and-mortar agents, allowing for rapid response to peaks and valleys…
VXI is excited to announce we are officially certified as SOC 2 Type 2 compliant. This is a coveted and…
Delivering a fast, effective, outcome-driven customer experience (CX), for the greatest possible margin, is the holy grail for organizations. But…
In the era of customer obsession, the experience we deliver to customers is the new battlefield on which organizations are…