Customer Service to Customer Experience: An Evolution
4 minutes read, posted on 03/10/2022, by VXI Marketing
Some time in our lives, we all found ourselves waiting in queue for customer service, may it be for cellphone,…
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Some time in our lives, we all found ourselves waiting in queue for customer service, may it be for cellphone,…
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Los Angeles, CA – VXI Global Solutions, a leader in global customer care and CX solutions, celebrates the 2022 International…
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Customer self-service is the way of the future, but it has not always been so. Having to talk to a…
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This is the second post in a-2 part series. Click here for part 1. Customer churn can deal an overwhelming…
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This is the first post in a-2 part blog series. Click here for part 2. Customer attrition, also known as…
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The future of awesome customer experience begins by unlocking the benefits of Omnichannel customer care. Have you ever experienced getting…
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In the modern era, the key to delivering the best customer experience is setting expectations. In a post-pandemic world, customer…
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Being an exceptional leader means having countless good qualities, but no leadership attribute is as outstanding and malleable to one’s…
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