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VXI Global Solutions, a leader in customer experience (CX) management, revealed new job opportunities in Youngstown and Canton in Ohio,…
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January 19, 2021 (Los Angeles) Symbio, the award-winning digital services subsidiary of VXI Global Solutions, today promotes Ben Wang to…
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As we enter a new year, here is the 2020 perspective of VXI in which we highlight VXI’s remarkable 2020…
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Symbio, the technology solutions and software development subsidiary of VXI Global Solutions, is a digital services company that helps companies…
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As COVID-19 continues to limit physical contact for the foreseeable future, more and more businesses are suffering as a result….
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As a rule, people do not like having to deal with customer service. Not only does it often mean they…
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VXI was able to relaunch 8,000 employees in 12 call centers across China by implementing a number of best practices….
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Burst capacity agents offer companies greater scheduling flexibility than traditional brick-and-mortar agents, allowing for rapid response to peaks and valleys…
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What We’re Hearing from Businesses Like Yours There have been 2 common top-of-mind questions recently that many companies and customer…
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In the first and second part of this feature, we looked at how VXI China began working on WAH solutions…
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