- 4 minutes read,
- posted on
- by Peter Mullen
That long-anticipated moment is here: millennials are now the largest generation in the United States. They have represented the largest…
That long-anticipated moment is here: millennials are now the largest generation in the United States. They have represented the largest…
Keeping our pulse on industry shifts and evolution – both seismic and incremental – is one way that we here…
“Customers don’t benchmark us against banks, they benchmark us against Uber and Amazon.” – Hari Gopalkrishnan, client-facing technology CIO, Bank…
Ever wonder what’s on your customers’ minds? According to a recent Gallup poll, in the U.S., more people are worried…
The longstanding tug-of-war over customer data privacy recently hit a tipping point – leaving far too many organizations flat on…
Many organizations are partnering to leverage big tech’s digital expertise. Others are playing the waiting game, to avoid collaborating with…
This quote from the Harvard Business Review resonates with me: When trust goes down (in a relationship, on a team,…
VXI Global Services Celebrates National Mentoring Month If you follow your why, then others will follow you. – Simon Sinek,…
“Authentic leadership is at the root of cultures of great innovation, engagement, outstanding client experiences, and growth” Henna Inam; CEO
Delivering a fast, effective, outcome-driven customer experience (CX), for the greatest possible margin, is the holy grail for organizations. But…