Authentic versus data-driven personalization
6 minutes read, posted on 02/03/2020, by VXI Marketing
According to Gartner, by 2025, 80% of marketers who have invested in data-driven personalization will abandon their efforts due to…
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According to Gartner, by 2025, 80% of marketers who have invested in data-driven personalization will abandon their efforts due to…
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Every year organizations invest millions to deliver a high-quality customer experience (CX) during their seasonal periods. There’s a reason for…
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Year after year, businesses around the world hire seasonal contact center agents for a holiday period that extends from roughly…
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