- 3 minutes read,
- posted on
- by VXI Marketing
“Customers don’t benchmark us against banks, they benchmark us against Uber and Amazon.” – Hari Gopalkrishnan, client-facing technology CIO, Bank…
“Customers don’t benchmark us against banks, they benchmark us against Uber and Amazon.” – Hari Gopalkrishnan, client-facing technology CIO, Bank…
This quote from the Harvard Business Review resonates with me: When trust goes down (in a relationship, on a team,…
It’s 6 o’clock on a Thursday evening. Do you know where your best outbound sales prospects are? Here’s the key…
An HBR study concluded that customers with whom you strike an emotional connection create double the lifetime value for a brand….
We’d all like to know what tomorrow’s customer experience (CX) might look like. Consider this ever-relevant quote by Bill Gates:…
Sales leaders are well versed in how to calculate the lifetime customer value and how enormous this number can be. …