- 7 minutes read,
- posted on
- by VXI Marketing
Gen X leaders now hold more than half (51%) of leadership roles globally. In the next 10–15 years, however, Gen…
Gen X leaders now hold more than half (51%) of leadership roles globally. In the next 10–15 years, however, Gen…
Year after year, businesses around the world hire seasonal contact center agents for a holiday period that extends from roughly…
It seems as if the business world is always ripe with new strategies, theories and tests to ensure growth, productivity…
Speak with any salesperson and you’re likely to hear just how hard selling has become today. And while yes this…
This quote from the Harvard Business Review resonates with me: When trust goes down (in a relationship, on a team,…
Delivering a fast, effective, outcome-driven customer experience (CX), for the greatest possible margin, is the holy grail for organizations. But…
In the era of customer obsession, the experience we deliver to customers is the new battlefield on which organizations are…