- 5 minutes read,
- posted on
- by VXI Marketing
As the world recuperates from the after-effects of COVID-19, operations and businesses are finding ways to stretch themselves towards recovery….
As the world recuperates from the after-effects of COVID-19, operations and businesses are finding ways to stretch themselves towards recovery….
In a COVID era, customer service should not just be good; it must be excellent, and BPO services are more…
As we enter a new year, here is the 2020 perspective of VXI in which we highlight VXI’s remarkable 2020…
Symbio, the technology solutions and software development subsidiary of VXI Global Solutions, is a digital services company that helps companies…
As a rule, people do not like having to deal with customer service. Not only does it often mean they…
As COVID-19 continues to limit physical contact for the foreseeable future, more and more businesses are suffering as a result….
Taking a dissatisfied customer and turning them into a satisfied one poses a host of different challenges that have existed…
VXI was able to relaunch 8,000 employees in 12 call centers across China by implementing a number of best practices….
Burst capacity agents offer companies greater scheduling flexibility than traditional brick-and-mortar agents, allowing for rapid response to peaks and valleys…
What We’re Hearing from Businesses Like Yours There have been 2 common top-of-mind questions recently that many companies and customer…