Holiday CX Best Practices During Seasonal Call Spikes
4 minutes read, posted on 10/05/2021, by VXI Marketing
Black Friday, Cyber Monday, Thanksgiving Sale, Christmas, and New Year’s Eve Sale remind us of one thing: the holidays are…
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Black Friday, Cyber Monday, Thanksgiving Sale, Christmas, and New Year’s Eve Sale remind us of one thing: the holidays are…
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Burst capacity agents offer companies greater scheduling flexibility than traditional brick-and-mortar agents, allowing for rapid response to peaks and valleys…
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