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VXI Awarded Best Contact Center and BPO Company of the Year at the ICT Awards

3 minute read, posted on 05/01/2017, by Prateek Hastir

BPO Company of the Year
 April 25, 2017  09:00 AM (GMT+8) 
Manila, Philippines — VXI, the worldwide leader in customer management experience, was recently honored at the 11th International ICT Awards held in Manila on March 22nd.  The company’s Philippines operation was awarded the Best Contact Center and BPO Company of the Year, and was recognized as an outstanding company and an inspirational role model for the industry, for the Philippine business community, and internationally.
VXI Philippines was also a top three finalist for Best Company of the Year and Best Employer of the Year at the awards ceremony that included the participation of all major IT and BPO service providers in the region.

The International ICT Awards recognizes excellence and achievements of organizations based in the Philippines who have made valuable contributions and have placed the Philippines on the front end of the ITO and BPO industry.  While this is the first time VXI has been rewarded at this event, the accolade helps prove VXI’s strong and growing footprint in the Philippines, with a workforce of over 13,000 in 7 total sites.  This explosive growth in the Philippines is certainly a key element for having been awarded as the best contact center and BPO company of the year in the region.

VXI’s status as an outstanding company and an inspirational role model for the industry, for the Philippine business community, and internationally, will certainly be solidified after its success in the 2017 International ICT Awards.

Jared Morrison, Executive Vice President, VXI Philippines, commented that “To be awarded the Best Company of the Year is a great endorsement of our operating ethos, Passion for People. It is the passion and hard work of our people that has enabled our extraordinary growth in 2016, making us the leading employer brand we are. This award is special, and will motivate us to keep working towards delivering award winning services from our centers in the Philippines.” David Zhou, Co-CEO of VXI Global Solutions added “We are delighted to have been awarded as the Best Contact Center and BPO Company of the Year at the International ICT Awards.  It is a testimony of VXI’s industry leading growth and delivery footprint in the Philippines.  We will continue to strive on delivering a differentiated, value creating, customer experience from the region through our dedicated workforce.”
VXI’s success in the International ICT Awards is a testimony to the strength of VXI’s business, the trust that clients have in our company, and the amazing efforts of our people.

About VXI
With more than 28,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer management experience.  Established in 1998, the company delivers business services and technology solutions tailored for clients to deliver superior customer experience (CX). With a diverse workforce and customer experience centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) through its unified digital service strategy, customer management solutions and proprietary productivity/efficiency enhancing technology platform.

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