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Just-In-Time Staffing Flexibility for Seasonal Spikes

2 minutes read, posted on July 29, 2020, by Peter Mullen

Burst capacity agents offer companies greater scheduling flexibility than traditional brick-and-mortar agents, allowing for rapid response to peaks and valleys…

VXI Linkfest: Get Smarter with Industry News of the Week

2 minutes read, posted on May 17, 2020, by Prateek Hastir

A roundup of industry stories impacting all of us. From CX outsourcing to global business BPO trends, we got you…

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220 West 1st St. 3rd Floor

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