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Mergers and acquisitions (M&A) have long been part of both the progress and survival of all multinational companies. Business entities…
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Customer retention is vital to the survival of any business and customers are the key ingredient in what keeps your…
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LOS ANGELES, February. 20, 2020 – VXI Global Solutions, LLC (VXI) today announced that it has been recognized on the 2020…
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More than half a century ago, Abraham Maslow proposed Maslow’s Hierarchy theory which states that people can reach their full…
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Everywhere you look, artificial intelligence (AI) is making headlines – and for good reason! One Gartner survey predicts that by…
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When companies spend time ensuring their employees are engaged, the results speak for themselves. According to CX futurist Blake Morgan,…
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Which are the biggest customer service mistakes? What’s driving executive skepticism around customer experience investments? Which startups are pushing customer…
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It seems as if the business world is always ripe with new strategies, theories and tests to ensure growth, productivity…
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What’s the impact of automation and artificial intelligence on outsourcing activity? Which Philippine cities have the strongest BPO growth potential…
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