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Mergers and acquisitions (M&A) have long been part of both the progress and survival of all multinational companies. Business entities…
Mergers and acquisitions (M&A) have long been part of both the progress and survival of all multinational companies. Business entities…
Customer retention is vital to the survival of any business and customers are the key ingredient in what keeps your…
LOS ANGELES, February. 20, 2020 – VXI Global Solutions, LLC (VXI) today announced that it has been recognized on the
More than half a century ago, Abraham Maslow proposed Maslow’s Hierarchy theory which states that people can reach their full…
Everywhere you look, artificial intelligence (AI) is making headlines – and for good reason! One Gartner survey predicts that by…
When companies spend time ensuring their employees are engaged, the results speak for themselves. According to CX futurist Blake Morgan,…
Which are the biggest customer service mistakes? What’s driving executive skepticism around customer experience investments? Which startups are pushing customer…
It seems as if the business world is always ripe with new strategies, theories and tests to ensure growth, productivity…
What’s the impact of automation and artificial intelligence on outsourcing activity? Which Philippine cities have the strongest BPO growth potential…