To be considered for this elite list, VXI was judged based on a rigorous scoring methodology that included a review by an independent panel of IAOP members with experience selecting outsourcing service providers for their organizations. Participants were judged based on their size and growth, client references, awards and certifications, programs for innovation and corporate social responsibility.

“We are proud to be included in this list of industry leaders,” said Peter Mullen, Vice President of Marketing at VXI. “This recognition acknowledges and validates VXI’s stellar organic growth, consistent operational excellence, technology investments and confidence of our client base, which includes some of the world’s most recognized brands. This success would not be possible without our dedicated VXI teammates around the globe who go above and beyond for our clients and their customers every single day.”

For more information about the IAOP Global Outsourcing 100 list, visit

Known for its exceptional operational delivery and its “Passion for People” approach to customer care, VXI is the 2019 winner of Frost & Sullivan’s Customer Value Leadership Award, the three-time winner of ICT’s Best Contact Center and BPO Company award (2017-2019), and the winner of multiple 2019 sales and customer-service Stevie® awards, including three gold and three silver.