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- by VXI Marketing
Some time in our lives, we all found ourselves waiting in queue for customer service, may it be for cellphone,…
Some time in our lives, we all found ourselves waiting in queue for customer service, may it be for cellphone,…
This is the second post in a-2 part series. Click here for part 1. Customer churn can deal an overwhelming…
Whether your business is categorized as a ‘mom ‘n’ pop’ or a corporation, outsourcing your customer interaction through a call…
An age-old marketing debate emerges in the middle of a global health crisis. Which is better for growth: customer acquisition…
What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer…
Nothing quite defines the future of customer service than customer experience agility. Agility, in terms of physiology, is defined as…
Any business in the world knows that the greatest service-providing companies are the ones that render the best customer experience….
Taking a dissatisfied customer and turning them into a satisfied one poses a host of different challenges that have existed…