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Customer retention is vital to the survival of any business and customers are the key ingredient in what keeps your…
Customer retention is vital to the survival of any business and customers are the key ingredient in what keeps your…
Whether your business is categorized as a ‘mom ‘n’ pop’ or a corporation, outsourcing your customer interaction through a call…
As we enter a new year, here is the 2020 perspective of VXI in which we highlight VXI’s remarkable 2020…
What We’re Hearing from Businesses Like Yours There have been 2 common top-of-mind questions recently that many companies and customer…
In my last article, I introduced a business strategy that Gartner calls ContinuousNEXT – an evolution of what we often…
LOS ANGELES, February. 20, 2020 – VXI Global Solutions, LLC (VXI) today announced that it has been recognized on the
More than half a century ago, Abraham Maslow proposed Maslow’s Hierarchy theory which states that people can reach their full…
Everywhere you look, artificial intelligence (AI) is making headlines – and for good reason! One Gartner survey predicts that by…
When companies spend time ensuring their employees are engaged, the results speak for themselves. According to CX futurist Blake Morgan,…
Which are the biggest customer service mistakes? What’s driving executive skepticism around customer experience investments? Which startups are pushing customer…