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The term “customer obsession” sounds unhealthy when you first hear it. The word “obsession” according to the Britannica Dictionary refers…
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Manila, Philippines (July 5, 2022) – VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses…
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Creating a buyer persona may be the best way to get to know your customer on a deeper level. Have…
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Los Angeles (June 15, 2022) – VXI Global Solutions, a leading provider of Business Process Outsourcing (“BPO”) services to businesses…
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Los Angeles, CA – May 25, 2022, VXI Global Solutions (“VXI”), a leading provider of Business Process Outsourcing (“BPO”) services…
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Some time in our lives, we all found ourselves waiting in queue for customer service, may it be for cellphone,…
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Los Angeles, CA – VXI Global Solutions, a leader in global customer care and CX solutions, celebrates the 2022 International…
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Customer Experience AI in business process outsourcing services has evolved in leaps and bound ever since its conception. With the…
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People’s activities have shifted online from communicating and socializing to shopping. The Internet has changed business forever as Social Commerce…
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Customer self-service is the way of the future, but it has not always been so. Having to talk to a…
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