VXI Appoints Senior Technology Executive, Jeff Wu, as CEO of technology division, Symbio

3 minute read, posted on 08/08/2017, by Prateek Hastir

August 7, 2017 08:30 AM Pacific Daylight Time
Los Angeles, Calif. — VXI Global Solutions, LLC. today announced Jeff Wu is joining the global customer management leader as the Chief Executive Officer (CEO) of its technology business division, Symbio.  Jeff is a senior technology executive with more than 20 years of experience in developing enterprise solutions, delivering consulting services, and refining business models.  A technocrat who helped build China’s largest global consulting and IT solutions company, Mr. Wu brings an innovation focus to Symbio operations through his technical know-how and operational rigor.

“Jeff is a key addition to our company as we begin to move into the next generation of customer experience management by investing in digital and IoT solutions,” said David Zhou, VXI’s Co- Founder and Co-CEO.  He added that “Jeff’s track record of success will play a vital role in the evolution and expansion of our service offerings, helping lead our efforts to adopt automation and customer-experience focused product development.  With Jeff’s addition to the team we will embark on a new journey to strengthen our service capabilities across customer lifecycle touch points.”

“I am excited to join a company with such an exceptional team and execution capability across North America, Nordic and Asia Pacific.  Symbio has a great track record for creating and optimizing applications and service products. I look forward to leveraging Symbio’s capability depth to address the needs of the industry and roll-out new products.” Wu said.

Jeff Wu previously held the role of Chief Operating Officer at ScaleFlux Inc., a Silicon Valley Startup Company.  Earlier, Jeff held various positions, including Chief Marketing Officer, EVP of Strategic Clients, Chief Globalization Officer, and Corporate Vice President for Business Development, at Pactera, a global consulting and technology firm.  Prior to his 11-year tenure at Pactera, Jeff was VP of Marketing at Wenditel, Inc., and CTO at Ospect Inc.  Jeff holds a BS in Computer science and Engineering from Tongji University in Shanghai China, and an MS in Computer Science from the University of Southern California.

About VXI
With more than 28,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer experience management.  Established in 1998, the company delivers business services and technology solutions tailored for clients to deliver superior customer experience (CX). With a diverse workforce and customer experience centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) through its unified digital service strategy, customer management solutions and proprietary productivity/efficiency enhancing technology platform.

About Symbio 
Symbio is an international co-creation technology partner that helps its customers create high quality products and future innovations. By combining cutting-edge technological know-how, advanced global delivery networks and customized solutions, Symbio enables high-quality software product development quickly, cost-effectively and innovatively. Symbio’s customers include Alibaba, BNP Paribas, Google, HSBC, Intel, Microsoft, and Volvo. Symbio has eight development centers and offices across the U.S., Europe and Asia.

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