VXI to Provide Hurricane Disaster Recovery Support by Opening a 500 Seat Emergency Call Center

2 minute read, posted on 10/23/2017, by Prateek Hastir

Emergency Call Center

October 17, 2017 08:30 AM Pacific Daylight Time. VXI Global Solutions, a leading global provider of business process services and customer management solutions will provide disaster recovery for survivors of Hurricane Harvey by opening an emergency call center.

This initiative is part of VXI’s ongoing efforts to work on government contracts. VXI is leveraging its delivery infrastructure and call center facility in Los Angeles to offer bilingual support in English and Spanish language.

“VXI is humbled to participate and support the humanitarian efforts of the federal government, and eager to support those impacted by the recent hurricanes,” said Eva Wang, Co-founder and Co-CEO, VXI. “While we have greater focus to develop partnerships in the Government sector, this opportunity is special as we get to help people in various communities that were impacted by these disasters”, added Eva.

To support the emergency response efforts, VXI is hiring more than 500 associates in the next two weeks for the emergency call center. The company is conducting emergency relief hiring throughout the week, Monday to Friday from 9:00am to 5:00pm in order to swiftly onboard bi-lingual Spanish speaking associates in its downtown Los Angeles location.

Those affected by Hurricane Harvey and Irma are encouraged to apply for assistance online , or in-person at a recovery center (see a recovery center directory).
Those who are interested in joining us in nation-building efforts and immediately ready to serve, please apply online now by visiting our careers section , and apply for “bilingual positions”.

About VXI Global Solutions Inc.
With more than 28,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer interaction and customer experience management. Established in 1998, the company delivers business services and technology solutions tailored for clients to deliver superior customer experience (CX). With a diverse workforce and service delivery centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) through its unified digital service strategy, customer management solutions and proprietary productivity/efficiency-enhancing technology platform.


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