VXI Receives 2017 CUSTOMER Magazine Product of the Year Award for VisionSuite

3 minute read, posted on 06/05/2017, by Prateek Hastir


June 3, 2017 8:30 AM China Standard Time. Shanghai, China – VXI announced today that TMC’s CUSTOMER magazine, a global, integrated media company, has named VisionSuite as a 2017 CUSTOMER Product of the Year Award winner.

VXI is a leading provider of business process and information technology outsourcing that offers comprehensive service to its clients. With our award-winning software and consistent performance in telesales and customer relationship management, VXI has been ranked as a top 20 international customer interaction center with clients ranging from the Fortune 500 to mid-size multi-national companies.

The VisionSuite product line was designed to optimize call center operations. The VXI software development team created the software, VisionSuite to have basics such as digital recording, but with added nuances like client data integration, call escalation, quality management and agent training. Award winning modules include VisionLog, VisionCTI, and VisionIVR. VXI is able to customize applications for clients based on specific requirements.

The 2017 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products that enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor VXI with a 2017 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its Vision Suite solution has proven deserving of this elite status and I look forward to continued innovation from VXI in 2017 and beyond.”

The 19th Annual Products of the Year Award winners will be published in the 2017 1st quarter issue of CUSTOMER magazine.

About VXI China
VXI is a leading provider of integrated contact center solutions in the growing China marketplace. VXI’s client base includes primarily leading Fortune 500 companies, offering a broad range of contact center and technology solutions for various industries. For more information about VXI, please visit www.vxichina.com
VXI China Contact:
Hotline: 400 821 8755
E-mail: businessconsultant@vxichina.com

About TMC CUSTOMER Magazine
TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit https://customer.tmcnet.com for more information.

About TMC
Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers.

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