VXI Wins Two Gold and Two Silver at 2019 Stevie® Awards for Sales & Customer Service

4 minute read, posted on 03/04/2019, by Prateek Hastir

sales & customer service

Photo VXI received Two Gold and Two Silver at the 2019 Stevie® Awards for Sales & Customer Service
March 05, 2018 5:00 AM Pacific Standard Time

LOS ANGELES–(BUSINESS WIRE)–VXI Global Solutions, LLC (VXI) won Gold and Silver Stevie® Awards in multiple categories at the 12th Annual Stevie Awards for Sales & Customer Service.

In the New Product & Service category, VXI won a Gold Stevie® Award for its Contact Center Solution, and another Gold Stevie® Award for the Best Use of Technology in Customer Service (All Other Industries), for its productivity and efficiency enhancing platforms including industry awarded Training Simulator™ and PerformancePro360™.

Photo displaying VXI's awards haul at the 2019 Stevie® Awards: Two Gold Stevies for Outsourcing Provider of the Year and Best Use of Technology in Customer Service, and two Silver Stevies for Outsourcing Provider of the Year and Contact Center or Customer Service Outsourcing Provider of the Year.

In the Solution Provider category, VXI won a Silver Stevie® Award for being recognized as the Sales Outsourcing Provider of the Year, and another Silver as the Contact Center or Customer Service Outsourcing Provider of the Year, both second time in a row in 2019. This year saw several nominations in this category and as many as nine finalists competing for a Silver.

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.

“We have been purposefully investing in technology platforms since a few years with the goal of improving sales performance and customer experience for businesses across industries. I’m pleased our tools have won recognition at a global scale.” said David Zhou, Co-Founder and Co-CEO of VXI.

“This is amazing. VXI has grown quietly for many years and getting these awards is a great validation of the hard work the team has done in delivering services, building products, and implementing them at clients as well as their partners’ sites. At this rate, we won’t be the industry’s best kept secret much longer” said James Jarrett, Chief Revenue Officer after collecting the awards on behalf of VXI.

The Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, and sales organizations. These are considered accepted benchmarks for recognizing best practices across industries.

“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.


About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

About VXI Global Solutions
VXI is a customer experience company, passionate about designing solutions that augment its clients’ business processes to deliver higher revenue, greater profitability and happier customers. Founded in 1998, the company has 34,000 employees across 42 locations in North and Latin America, Caribbean, Europe and Asia Pacific.

VXI offers omni-channel customer care and growth services using technology and tools, including a unified communication platform and purpose-built productivity-enhancing applications that drive higher Sales conversion, CSAT, and related key metrics for its clients.  Known for its transformation mindset, the company’s IT arm, Symbio, offers digital and business transformation solutions that are seeded in its innovation philosophy of co-creation and seamless augmentation. Get to know us at www.vxi.com and on LinkedIn and Twitter.

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