February 27, 2018 05:46 PM Pacific Standard Time
LOS ANGELES–(BUSINESS WIRE)–VXI Global Solutions, LLC (VXI) won Gold and Silver Stevie® Awards in multiple categories at the 12th Annual Stevie Awards for Sales & Customer Service.
In the Solution Provider category, VXI won a Gold Stevie® Award for being recognized as the Sales Outsourcing Provider of the Year, and a Silver award as the Contact Center or Customer Service Outsourcing Provider of the Year.
In the customer service category, VXI won a Gold Stevie® Award for being recognized as the Contact Center of the Year (Over 100 Seats). In the sales team category, VXI was recognized for Sales and Culture Training, and Increasing Revenue per Agent, and received Silver awards as the Sales Operations Team of the Year and the Telesales Team of the Year respectively.
“This award recognizes the extraordinary sales and operations management capabilities we have developed by building productivity tools, especially the Training SimulatorTM, which methodically improves agent performance and sales conversion. It is even more special that we won Gold while competing against some of the largest providers in our industry and it motivates us to compete with the best”, said Richard Bledsoe, SVP of Sales & Marketing who was there to collect the awards on behalf of VXI.
“This is a significant recognition for our employees who have worked hard to build industry’s best sales and customer service capabilities” added Eva Wang, Co-founder and Co-CEO of VXI.
The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV. More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.
The Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, and sales organizations. These are considered accepted benchmarks for recognizing best practices across industries.
About VXI Global Solutions
With 29,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer experience management and digital transformation. Established in 1998, the company delivers business services and technology solutions tailored for clients to deliver superior Customer Experience (CX). With a diverse workforce and service delivery centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) through its unified digital service strategy, customer management solutions and purpose-built productivity/efficiency enhancing applications.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.